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Sea Shepherd Store
Sea Shepherd Store
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Sustainable Products

Code of Conduct

As an international non-profit nature conservation organization, Sea Shepherd adheres to very high standards in terms of corporate social responsibility (CSR) and green supplies.

Working with governments and other non-profits, we help improve water quality and provide better access to food for local communities. We maintain sustainability through local cleanups, reporting and preventing IUU fishing, and intercepting vessels to prevent the slaughter of marine life.

These direct actions continue through the products in our merchandise and we take great responsibility in selecting and working with suppliers who have the same ecological DNA. Our suppliers are selected for their use of organic or recycled materials, fair trade, eco-certification, sustainable production processes and community involvement. We support our workers and all our products have GOTS or Fairtrade certifications (or similar).

With our partners, we are taking steps towards circularity. In the near future we will be introducing innovative ways to empower you to #riusareridurrericycle the merchandise you buy here. Sign up for our newsletter to receive updates. Here is a selection of our suppliers:

  • Stanley & Stella
  • easyessentials
  • HoodLamb
  • RePack
  • STOP! Micro Waste- Microfibers released from washing machines damage the environment. With each wash, plastic fibres from synthetic fabrics, washing machines take the route to our Oceans and are consumed by aquatic organisms. If you want to know more about how to reduce micro waste CLICK HERE or check out our FAQs
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RETURNS AND EXCHANGE OF GOODS

For all exchange or refund requests, please see our returns policy.

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Size change:

You can only request a size exchange for the exact same product you have purchased. Before requesting a size exchange make sure that the size you are requesting is available in our store.

In order to make a size change you must fill out the form here.

The return shipment of the product is paid for by the customer, the subsequent shipment of the product size change is paid for by the store. Once we receive the item, we will proceed with the exchange if and only if it is not damaged.

 

Returns:

We only accept returns if the goods are deemed to be defective.

In such cases, it is possible to return the item which, subject to verification and approval, will result in the issue of a voucher of equal value to the returned product to be used within one year.

Items must be returned including all "tags" and "labels", in the same condition in which they were sent. In addition, the returned products must not be damaged, stained, washed, altered, worn or used. If these conditions are not met, the return cannot be accepted.

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